Kumari Sarees Return Policy
At Kumari Sarees, we strive to ensure your satisfaction with every purchase. If for any reason you are not entirely satisfied with your domestic order, we offer a straightforward return policy within 2 days of the delivery date. Please read the following guidelines carefully before initiating a return:
Eligibility Criteria for Returns:
- Time Frame: Returns must be initiated within 2 days from the date of delivery.
- Condition: The item must be unused, unwashed, and in its original packaging with all tags intact.
- Proof of Purchase: A valid proof of purchase (order number, invoice, or receipt) is required for all returns.
- Domestic Orders: This return policy applies exclusively to domestic orders.
Non-Returnable Items:
Please note that certain items are not eligible for return unless they arrive damaged or defective. These items include:
- Clearance or Final Sale Items: Items marked as final sale or purchased during clearance sales.
Return Process:
To initiate a return within the stipulated time frame, please follow these steps:
- Contact Us: Reach out to our customer service team via email at support@kumarisarees.com or call us at +91 96073 23456 to notify us of your intent to return the items.
- Package the Item(s): Pack the unused items securely in the original packaging, ensuring all tags and accessories are included.
- Return Shipment: Ship the items back to our designated return address using a trackable shipping service at your expense. Please retain the tracking information for your records.
- Inspection and Refund: Once we receive the returned item(s) and verify their condition, we will process the refund to your original payment method within 7-10 business days. Refunds will be for the product price only, excluding any shipping charges.
Note:
- Kumari Sarees reserves the right to refuse returns that do not meet the outlined criteria.
- For items received damaged or defective, please contact us immediately for assistance.
For any further inquiries or assistance regarding our return policy, feel free to contact our customer service team.
Thank you for choosing Kumari Sarees. Your satisfaction is our priority.
Note: We need to replace +91 96073 23456 and support@kumarisarees.com with actual contact information.